Telephone Operator
MYR1,800 - MYR2,800 Per Month
Petaling Jaya, Selangor
Fresh Graduates
Hot Job
More than 40 have applied to this job
Posted 10 hours ago • Closing 15 Nov 2024
More than 40 have applied to this job
Requirements
- Possess at least SPM certification.
- Minimum 1year experience. Fresh graduate is encouraged to apply as well
- Good command in English
- Able to converse in Mandarin or any Chinese dialect will be an added advantage
- MUST Willing to work on shift schedule basis (3-shifts) / Public Holidays / Weekends
Responsibilities
- To be responsible for smooth handling of incoming and outgoing calls
- To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase
- To assist patient, make appointment through Arcus (hospital information system)
- Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department
Benefits
- Contractual Bonus (13th Month Salary)
- Dental and Optical Allowances
- Medical Coverage
- Training Provided
- Performance Bonus
- Yearly Increment
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Performance Bonus
- Overtime Pay
- Staff Discount
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