MYR1,800 - MYR2,500 Per Month
Pelabuhan Klang, Selangor
More than 40 have applied to this job
Posted 14 days ago • Closing 10 Jun 2024
More than 40 have applied to this job
Requirements
- SPM / Diploma Background
- Fresh Graduate are welcome to apply
- Experience in selling products & services
- Must be able to work varied shifts (weekends and public holidays)
- Excellent communication and teamwork abilities
- Good in writing complete sentences in Bahasa Malaysia & English
- Good Understanding skills
Responsibilities
- Handle customer inquiries regarding products, orders, and delivery status on online platforms e.g., live chat.
- Handle customer complaints and follow up with the disposition actions
- Review or approve returns and refunds from all e-commerce platforms as per customer request.
- Process and follow up returns and refund procedures.
- Provide information about our products and services to customers.
- Assist the Operation Team in communicating with the customers, for any matters and feedback.
- Meet the customers' needs and expectations.
- Supporting offline sales.
- Work closely with the warehouse and logistics team to ensure daily order fulfilments are met.
- Identify any common issues regarding products or courier services
- Must display a high level of professionalism, friendliness, and composure when dealing with customers, including the ability to interpret and resolve customer needs.
- Assist in any ad-hoc duties and activities as and when required.
Benefits
- Monthly salary RM1,800.00– RM2,500.00
- Night shift allowance (can Work from Home)
- 12 days annual leave
- Beneficial Leaves such as Marriage leave, Compassionate leave, Birthday Leave & etc.
- Annual bonus and increment based on performance.
- Long Service Award
- Staff Discount
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay
- Staff Discount
Important Information
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