Customer Service Representative
Fresh Graduates
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SSM No : 202101030863 (1431163-W)
MYR2,400 - MYR3,500 Per Month
Petaling Jaya, Selangor
Fresh Graduates
Fast Response
More than 40 have applied to this job
Posted 2 days ago • Closing 4 Jan 2025
More than 40 have applied to this job
Requirements
- Fresh Grad are welcome to apply , training provided.
- Language proficiency: English.
- People person
- Able to work independently and as a team.
- Have fast adaptation skills.
- Able to think out of the box.
- Able to multitask.
- Willingness to learn and grow individually and as a team.
- Availability to work Monday-Saturday from 8am-6pm.
Responsibilities
- Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
- Handle Delivery order and Packaging.
- Handle Complaints/crisis with appropriate solutions.
- Ensure Customer Satisfaction and Operation Efficiency.
- Communicate with Production Team to Ensure Operation Efficiency.
- Handle pickup customers with appropriate manners.
Benefits
- Off on Sunday
- Finish work by 6pm
- 2 days off a week (rotation basis) (Sunday + 1 weekday)
- Training provided
- Fun, friendly and open minded work environment
- Medical claim
- Socso / EPF
- Competitive salary
- Annual Leave, Maternity Leave, Marriage Leave, Compassionate Leave.
- Staff purchase benefits
- Birthday celebration
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Training Provided
- Overtime Pay
- Company Trip
- 5 Working Days
- Staff Discount
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