Undisclosed
Shah Alam, Selangor
Fewer than 40 applicants. You still have a chance!
Posted 6 hours ago • Closing 11 Mar 2025
Fewer than 40 applicants. You still have a chance!
Requirements
- Tech-savvy person
- At least 1 year(s) of Insurance Claim processing working experience in Insurance Company would be an advantage
- Very meticulous and pays strong attention to details
- Comfortable with administrative work
- Strong team player who is willing to help out with other teams
- Quick learner and can quickly have a strong understanding of the company's platform
- Strong command of English and Bahasa Malaysia
- Fresh graduates are welcome to apply
Responsibilities
- Process and review claims within the terms and conditions of coverage and within specified authority limit & benchmarks (TATs/SLA);
- Manage customer feedback, enquiries and complaints through salesforce and other channels both promptly and effectively within designated timelines whilst providing a feasible resolution through established departmental processes and procedures;
- Work closely with the Finance team on the reimbursement and transfer of money to relevant department.
- Assist the Customer Care team on administrative tasks as part of the services provided to customers.
- Manage administrative task assignments within the team to ensure all tasks are attended.
- Provide support to clients in terms of reporting, handling clients’ inquiries and issues via support tickets.
- Prepare reports and presentations with statistical data, as assigned
- Process Billing payment
- Assist and handle ad-hoc task assigns by Management.
Benefits
- Flexi Working Hour
- Shuttle Van (LRT to Office)
- Insurance Coverage
- Medical Claims
Important Information
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