Customer Service (Mandarin Speaker）
WFH
Fresh Graduates
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SSM No : 1300238D
MYR3,000 - MYR3,500 Per Month
Bukit Bintang, WP Kuala Lumpur
Fresh Graduates
Fast Response
More than 40 have applied to this job
Posted 18 hours ago • Closing 16 Jun 2024
More than 40 have applied to this job
Requirements
- Excellent spoken and written communication abilities in both Mandarin & English.
- Candidates must possess at least a SPM/Diploma / Bachelor’s Degree in Business Administration, Banking, Mass Communications or any equivalent.
- At least 1 year of customer service work experience, with experience in customer service management is preferred.
- Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage
- Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
- Demonstrated analytical and problem-solving skills.
- Working knowledge and understanding of the Internet, familiar with RM is preferred.
- Able to work on shift.
- Prefer candidates who stay in the Kuala Lumpur/ Selangor area.
- IMMEDIATE HIRING
Responsibilities
- Respond effectively and efficiently with customers through various channels.
- Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Provide recommendations within the area of expertise to support customer needs.
- Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.
- This position is one (1 ) year renewable contract.
Benefits
- Work From Home
- Attractive salary + allowance
- Professional training will be provided
- Good working environment
- Annual Leave + Medical Leave
- Work 5 days per week
- Career Advancement
- Salary Increment
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