MYR4,500 - MYR5,000 Per Month
KL City, Kuala Lumpur
More than 40 have applied to this job
Posted 2 days ago • Closing 30 Jun 2024
More than 40 have applied to this job
Requirements
- Minimum SPM holder
- 12 hours rotate shift (7am to 7 pm OR 7pm to 7am)
- Comfortable using computers.
- Experience working with customer support is advantages
- Able to communicate in Mandarin
Responsibilities
- Maintain positive, empathetic, and professional attitude with customers.
- Respond promptly to inquiries.
- Communicate through various channels.
- Acknowledge and resolve complaints.
- Have thorough product knowledge.
- Process orders, forms, etc.
- Keep records of interactions.
- Coordinate with colleagues.
- Provide feedback on customer service efficiency.
- Manage junior representatives.
- Ensure customer satisfaction and support.
Benefits
- KWSP
- SOCSO
- Salary Increment
- Performance Bonus
- Employee Discount on company products/services
- Free Laptop/ Phone for Work
- Training provided
- Unlimited Supply Pantry Food
- Nearby LRT Cochrane
- Casual Wear
Important Information
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