MYR3,000 - MYR5,000 Per Month
Petaling Jaya, Selangor
Fast Response
Fewer than 20 applicants. You still have a chance!
Posted 22 days ago • Closing 23 Jun 2024
Fewer than 20 applicants. You still have a chance!
Requirements
- Fluent in English, Bahasa Malaysia and Mandarin.
- Minimum Diploma or higher.
- At least 1 year experience related to Customer Service.
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Willing to work in Shifts with overtime-pay
Responsibilities
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance.
- Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
Benefits
- Flexible, in between 8AM - 6PM (8 hours of working hours)
- EPF, SOCSO included
- Min 14 Days Annual Leave per year
- We provide medical coverage, You may claim up to the limit of your position
- Overtime allowance
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
Important Information
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