Responsible in implementation of policies / procedures throughout customer service to maximize operational efficiency and company's profitability.

Timely update and track related information on each and every case received.

To provide a smooth link between customers, production and marketing. ...

Provide accurate information about products and services

Resolve customer problems and complaints in a timely manner

Process customer orders accurately ...

Follow up with customer (through email) to obtain support documents (Fiber/yarn purchase invoice, fabric purchase invoice etc.)

Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity.

Validate the proper use of hangtags against the garment destination region and confirm customers for any adjustments. ...

Dangerous Goods (DG) cargo shipments

and contributing to

Project Logistics Management ...

Tribe now seeks Customer Service Representatives to provide assistance for customers of our

largest mobile gaming client (Tencent).

In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day. ...

Debtors’ collection.

Prepare correspondence and processes orders

Prepare Sales Tracker, and Sales Weekly also Monthly Report if needed. ...

To responsible for receiving orders and servicing the company's customers;

To receive and process orders from customers and arranging for deliveries;

To liase with logistics departments to ensure smooth delivery; ...

Greet Customer

Menu Recommendation

Taking Orders ...

Greet Customer

Menu Recommendation

Taking Orders ...

Greet Customer

Menu Recommendation

Taking Orders ...

Greet Customer

Menu Recommendation

Taking Orders ...

Greet Customer

Menu Recommendation

Taking Orders ...

Memastikan Stor berada dalam keadaan bersih dan selamat untuk pelanggan.

Mengamalkan “Clean As You Go” Menghadiri latihan yang disediakan oleh syarikat

Memberikan layanan dan bantuan kepada pelanggan