Personal Appearance

Facial Care Therapy

Customer Service ...

Monitor and keep track of legal cases, incoming complaints and enquiries by ensuring responses are sent out within agreed stipulated time frame.

Monitor and carry out periodic audits on customer complaint handling by CIC in order to identify areas for improvement and training for CIC.

Monitor and provide guidance to Dealers on written communication to ensure standardization and BMW brand image is upheld. ...

Provides customer service on time via several means which include email, face-to-face interaction, and telephone.

Acts as a liaison between clients and Operation teams to deliver positive client experience.

Analyzes complaints from clients and provides adequate resolutions. ...