- Acknowledging and resolving customer complaints.

- Providing feedback on the efficiency of the customer service process.

Job Type: Full-time ...

Interact with customer via inbound telephone calls to provide information and assistance.

Achieve productivity standards and goals while maintaining the highest level of customer service.

Process transactions and reply to inquiries about products and services. ...

- To ensure reports are distributed to customer without any failure

- To ensure to maintain of good housekeeping in office with goods space management.

- To support Marketing Department for new business opportunities. ...

Communicating with vendor to monitor the efficient arrival of purchased product and provide regular shipment update to customers.

Provide customer service by staying on top of outstanding orders and shipments status.

Responsible to liaise and working closely with 3rd party service provider or warehouse personnel to ensure the quality and quantity aspect fulfillment of incoming goods. ...

- Acknowledging and resolving customer complaints.

- Providing feedback on the efficiency of the customer service process.

Job Type: Full-time ...

Follow up with customer (through email) to obtain support documents (Fiber/yarn purchase invoice, fabric purchase invoice etc.)

Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity.

Validate the proper use of hangtags against the garment destination region and confirm customers for any adjustments. ...

Follow-up and confirmation of orders

Able to manage 5 to 10 customers with wide range of products per customer. Maintain customer files, Process new orders and Record and distribute customer order changes

Track warehouse items to ensure availability ...

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools ...

- Acknowledging and resolving customer complaints.

- Providing feedback on the efficiency of the customer service process.

Job Type: Full-time ...

Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers.

Store and sort financial and non-financial data in electronic form and present reports.

Inform customers about unforeseen delays or problems and solve the issues. ...