To liaise and communicate with bankers and solicitors for all matters pertaining to Customers such as SPA signing, reimbursement and progressive claims releases as well as attend courteously and ensure all customers' queries and grievances are manages well and timely.
This includes and not limited to Ensure timely application and renewal of Developer License (DL) and Advertising Permits (AP) from Ministry of Housing & Local Governments (KPKT) for new and ongoing projects.
Ensure data has up to date records in property software system by maintaining appropriate filing system of purchasers’ records, collections and documentations as per SOP compliance.
To perform all relevant liaison and coordination with sales staff, purchasers, solicitors, bankers and interdepartmental to ensure timely execution of Sale & Purchase Agreement and Loan Agreement.
To prepare the ESPA in HIMS website, issuance of letter of undertaking to end-financiers and day to day credit and administration job function/correspondences/activities.
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Ensuring compliance with local & international industry regulation, standards, and legal requirement.
Responsible to handle and attend to customer quality complaints & quality related discussion including root-cause analysis and corrective actions implementation.
Responsible to work closely with all departments on customer quality requirements & complaints.
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– Association of Chartered Certified Accountant (ACCA), Certified Public Accountant (CPA) or other accounting professional qualifications will be an advantage.
– Minimum 5 years of experience in accounting.
– Excellent communication and writing in English language.
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– Association of Chartered Certified Accountant (ACCA), Certified Public Accountant (CPA) or other accounting professional qualifications will be an advantage.
– Minimum 5 years of experience in accounting.
– Excellent communication and writing in English language.
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