Provide consultation and advisory service to customer on products and treatments.
Making product/ treatment recommendation to customers.
Performing customer service by updating customer the balance of credit and obtaining customer’s feedback on the services rendered to them.
Handle daily sales including collecting payments, invoicing, settlement, rendered services, profile checking and etc. by using existing system.
Assist Branch Manager on achieving sales targets.
Monitor stock levels and sales, and re-order items when necessary.
Assists Branch Manager in Operations matter i.e. preparing work schedule, managing staff, staff grooming and also others daily operations during absence of Branch Manager.
Maintains ambience of the Retails Outlet, ensure the tidiness of the stock shelves and organize sales areas.
Provide training/coaching for Customer Relationship Officer (CRO) and new therapist using Training Module.

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Beauty Consultant