SQL is a must, good to know Python

Self Starter and possess strong business acumen, planning and strategy

Keen eye for detail and an exceptionally high bar for accuracy and quality ...

Assist operations by tracking, documenting, and reporting KPIs

Investigate reports of quality issues and ensure resolution in accordance with company SOP

Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers ...

Familiarize and assist with the management of BI tools like Power BI.

Collaborate with stakeholders to understand reporting requirements and develop insightful reports and dashboards.

Identify key trends within data to support strategic planning and contribute to forecasting and predictive analytics. ...

Maintain professionalism and empathy when addressing customer concerns and complaints.

Collaborate with internal stakeholders, such as operations and sales teams, to ensure prompt resolution of customer queries and feedback.

Record detailed information of customer interactions, transactions, comments, and complaints using CRM software. ...

Familiarize and assist with the management of BI tools like Power BI.

Collaborate with stakeholders to understand reporting requirements and develop insightful reports and dashboards.

Identify key trends within data to support strategic planning and contribute to forecasting and predictive analytics. ...

Familiarize and assist with the management of BI tools like Power BI.

Collaborate with stakeholders to understand reporting requirements and develop insightful reports and dashboards.

Identify key trends within data to support strategic planning and contribute to forecasting and predictive analytics. ...

Maintain professionalism and empathy when addressing customer concerns and complaints.

Collaborate with internal stakeholders, such as operations and sales teams, to ensure prompt resolution of customer queries and feedback.

Record detailed information of customer interactions, transactions, comments, and complaints using CRM software. ...

Handle incoming customer inquiries promptly and accurately via phone and email.

Assist customers with feedback and concerns to ensure timely resolutions and achieve high levels of customer satisfaction.

Maintain professionalism and empathy when addressing customer concerns and complaints. ...

Assist customers with feedback and concerns to ensure timely resolutions and achieve high levels of customer satisfaction.

Maintain professionalism and empathy when addressing customer concerns and complaints.

Collaborate with internal stakeholders, such as operations and sales teams, to ensure prompt resolution of customer queries and feedback. ...