Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Customer service and support

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc) ...

Languages Required :

English & Bahasa Malaysia

Working Hours : ( Shift/operational ) ...

Sales & Service

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; ...

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;

Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Provide courteous and professional technical support to customers.

Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)

Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.

Memastikan Stor berada dalam keadaan bersih dan selamat untuk pelanggan.

Mengamalkan “Clean As You Go” Menghadiri latihan yang disediakan oleh syarikat

Memberikan layanan dan bantuan kepada pelanggan