Negotiate with adjuster & insurance company

Job Requirements

Professional career growth : new experiences and skill ...

Negotiate with adjuster & insurance company

Job Requirements

Professional career growth : new experiences and skill ...

Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner

Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality

Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues ...

Key in & notify claim to insurance company follow guideline

Handle customer inquiries and provide assistance

Job Requirements ...

Key in & notify claim to insurance company follow guideline

Handle customer inquiries and provide assistance

Job Requirements ...

Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner

Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality

Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues ...

Day to Day Activities

Assess damages on GetGo vehicles and work closely with internal teams for any subsequent actions to be taken

Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner ...

Active listening

Communication

Empathy ...

Attractive incentive and regular sales challenges

1 month bonus upon contract renewal

Insurance exam certifications cost full reimbursement (i.e. passed attempt only) ...

Attractive incentive and regular sales challenges

1 month bonus upon contract renewal

Insurance exam certifications cost full reimbursement (i.e. passed attempt only) ...

Support ad-hoc projects and administrative tasks as assigned

Job Qualifications

Minimum 2 years of customer service experience in hotline environment, preferably in insurance industry ...

Liaise with Call Centre on incomplete sales information and complaint cases. Monitor call investigation cases.

Perform Conservation Program on Retention / BUILD work scope.

Administrative Support ...

Attractive incentive and regular sales challenges

1 month bonus upon contract renewal

Insurance exam certifications cost full reimbursement (i.e. passed attempt only) ...

Job Descriptions

Attend to public enquiries of services available

Liaise with relevant departments to address patients’ feedback and concerns ...

Attend to public enquiries of services available

Liaise with relevant departments to address patients’ feedback and concerns

Evaluate feedback forms and work with various stakeholders to identify potential service gaps and feedback that require intervention ...