3. Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
4. Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction.
5. Responsible in monitoring customer service handling customer complaints & problem-solving.
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Allocate workload and job segregation to each of the teammates.
Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction.
...