Execute and manage the full Vacant Possession (VP) processes from the preparation (before VP) to key collection.

Brief the customers on the handover process including the registration of customers in the Handover Vacant Possession (VP) Apps, handover over of property, checklist, and the handover kit.

Attend to the owner for the property handover of Vacant Possession (VP). ...

Provide information on current sales/ service promotion or products.

Monitor and prepare weekly and monthly report to Manager and Customer Care Department on the follow-up and reminder call status.

Maintaining customer data for sales and after sales to be used for any promotional campaign. (Data Cleansing) ...