Job description:

- Communicate with customers and understand their needs.

- Create and manage customers account.

- Work collaboratively with internal and external stakeholders to provide customers with quality services

- Manage customer database and prepare costing / analysis reports

- Manage customer complaints, provide appropriate solutions and follow-up to ensure resolution.

- Support office administration and other tasks as assigned by the supervisor.

Job requirements:

- At least an Advanced/Higher/Graduate Degree in any field.

- Experienced, 3 years and above in relevant positions.

- Have good Initiative, analytical and negotiation skills.

- Willing to take on more tasks/responsibilities when the business requires

- Disciplined, hardworking and able to perform under pressure

- Possess own transport

- Willing to travel

Summary of role requirements:

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Agensi Pekerjaan Minde Group Sdn Bhd