Identify and assess customer needs

to provide appropriate solutions and recommendations.

Handle and resolve customer issues, escalating complex cases to senior representatives ...

Memastikan pondok tol dan lain-lain peralatan berfungsi dengan baik sebelum memulakan operasi dan melaporkan sebarang kerosakan dengan segera.

Memastikan klasifikasi kelas kenderaan dengan tepat.

Menyokong jualan produk, aksesori dan sebagainya jika diperlukan. ...

Respond promptly to customer inquiries, products, pricing, delivery information and complaints.

Identify and assess customers’ needs to achieve customers satisfaction.

Process customers orders, applications form and requests. ...

· Schedule and coordinate regular meetings with IKS. NKA and fleet

customers.

· Develop good customer relationships ...