Monitor shipments and documents movement closely.

Handle all customer complaints professionally and elevate to the superior if necessary.

Work closely with internal departments such as operation and marketing/sales teams. ...

Updates to customers on deliveries status & contact window and assist in consignment billing.

Follow up on outstanding payment, over billing & over shipping quantity.

Frame contract tracking and and monitor shortage & replacement follow up. ...

To maintain good rapport with existing customers and ensure continuous orders.

Ensure quotation record is always up to date.

Manage customer requirement and ensure it is documented & being arranged as per required. ...

Respond to online inquiries promptly, engage with potential customers, and facilitate the closure of sales deals

Actively participate in the sales process, from lead generation to finalizing deals, to achieve sales targets

Manage product listings and promotions on various online platforms, including the company's website, Shopee, Lazada, and others ...

Respond to online inquiries promptly, engage with potential customers, and facilitate the closure of sales deals

Actively participate in the sales process, from lead generation to finalizing deals, to achieve sales targets

Manage product listings and promotions on various online platforms, including the company's website, Shopee, Lazada, and others ...

Responsible to communicate with customers on shipment schedule and update shipment details.

Responsible to issue shipment invoice and packing list to customers.

Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues. ...

Responsible to issue shipment invoice and packing list to customers.

Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues.

Negotiate with customers for any pull-in or push-out request. ...