Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity

Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.

Strategic thinker with strong analytical and problem-solving skills ...

Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity.

8+ years of experience in operations, preferably in BPO/ITES industry

5+ years of people management experience, including managing team leaders, and a strong desire to developteam members. ...

Job Description

Major Duties and Responsibilities

Create and maintain an effective department organization chart, which is designed for flexibility and growth. ...

Lead team brainstorming, problem solving, DFMEA and design review discussions of machine software

Project management of varies R&D software development programs

Plan and manage projects or tasks to meet expectations on quality and timeliness ...

Plan and manage technical projects or tasks to meet expectations for quality and timeliness

Evaluate the interfaces between hardware and software and the operational and performance requirements of the overall system

Implement appropriate engineering documentation, SOPs and guidelines ...