Excellent verbal and written communication skill

Demonstrated ability to solve complex problems with scalable and repeatable results

Knowledge, experience and practical use of Microsoft Excel and SAP ...

Job Description

Major Duties and Responsibilities

Create and maintain an effective department organization chart, which is designed for flexibility and growth. ...

Lead team brainstorming, problem solving, DFMEA and design review discussions of machine software

Project management of varies R&D software development programs

Plan and manage projects or tasks to meet expectations on quality and timeliness ...

Plan and manage technical projects or tasks to meet expectations for quality and timeliness

Evaluate the interfaces between hardware and software and the operational and performance requirements of the overall system

Implement appropriate engineering documentation, SOPs and guidelines ...

To ensure that all customers enquiries and feedbacks are promptly looked at and addressed to.

To ensure that staffs comply with the basic customer service courtesy protocol – greetings, smile, eye contact and to address to customers appropriately.

To work with the Manager to enhance the system to promote better and more efficient service towards customers. ...

Responsibilities

Develop and implement security policies, protocols and procedures

Control budgets for security operations and monitor expenses ...