Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule.

Engage service providers through proper approval system; manage contracts and performance of service providers.

Follow up with service providers on submission of monthly maintenance schedule, quotations, claims and invoicing. ...

To be constantly guided by company's service standards.

Effectively manage large numbers of incoming calls

Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...