Deliver end-to-end customer support, from contract and account set-up, to order and payment.

Accountable for Bid and Tender, Contract Management, Pricing, Data Integrity Management, enforcing company’s policy and contracts.

Responsible for Order Management, Dispute Management, Credit Management, ensuring invoices are correct and paid on time. ...

Assist in maintaining customer databases and records Provide administrative support to the customer service team as needed Requirements:

Currently pursuing a diploma degree in business, logistics, or a related field Excellent communication skills, both written and verbal, in English and {language} Strong problem-solving skills and attention to detail

Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office Suite, particularly Excel and Word Prior experience in customer service or logistics is a plus but not required ...

Update databases with information about issues and useful discussions with customers.

Monitor customer complaints on social media and reach out to aid.

Share feature requests and effective workarounds with team members. ...

Update databases with information about issues and useful discussions with customers.

Monitor customer complaints on social media and reach out to aid.

Share feature requests and effective workarounds with team members. ...