Perform daily Baggage Handling System (BHS) Operation Center from the Operation Monitoring Terminal (OMT) and Information Monitoring Terminal (IMT).

Assist on Internal Customer Satisfaction Survey in order to get customer’s feedback on BHS services

Respond on ground handlers /Feedback/Request. ...

-Evaluating, challenging and selecting in autonomy, options available to satisfy Customer need in case of nil stock, including challenging the customer on his need

-Managing efficiently communication with customers (internal and external)

-Manage the backlog reports and share them with customers (or internal stakeholders) following the appropriate timeline for each customer ...

ESSENTIAL POSITION FUNCTIONS

Execute timely the operation and maintenance to ensure highest level of system availability and reliability.

Abide by Companys policies, procedures, guidelines, local/international regulations and legislations, quality management system, EMS, OHSAS, Green Globe 21 and any other certifications. ...

Daily Operation Management

Product Display

Manage Outlet Operations ...