Technical Support: Provide comprehensive technical support to customers regarding commercial vehicles. Respond to inquiries, troubleshoot, and resolve technical problems efficiently and effectively.
Warranty Processing: Handle vehicle warranty claims and ensure compliance with warranty policies and procedures. Coordinate with relevant departments to expedite claim approvals and ensure customer satisfaction.
Training and Education: Conduct training sessions for customers and internal staff on brand vehicle technology, maintenance procedures, and warranty-related processes. Ensure participants have a thorough understanding of the vehicles and warranty coverage.
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As part of our expansion plan, we currently are looking for ONE (1) suitable candidate to join our company and ideally applicants should be coming from the following areas in:
NORTHERN MALAYSIA - IPOH PERAK
(Preference will be given to local based candidates)
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Identify and propose Technical Skill Competencies for various engineering sectors
Familiar with the national Skills Framework, able to do mapping of technical skills and competencies based on the Skills Framework
Coordinate discussions with key stakeholders such as government agencies, unions, industry leaders, domain/professional experts, academia etc to consult on topical and/or implementation-related matters.
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Implement preventive maintenance programs for all M&E systems.
Procure service contracts and liaise with relevant service providers to implement rectification works.
Investigate latent defects issues, review and challenge technical recommendations and solutions from the service providers or outsourced contractors on any technical matters, capex works
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Implement preventive maintenance programs for all M&E systems.
Procure service contracts and liaise with relevant service providers to implement rectification works.
Investigate latent defects issues, review and challenge technical recommendations and solutions from the service providers or outsourced contractors on any technical matters, capex works
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Location: Senoko Rd - Company bus at 08:00 AM from Admiralty MRT - the bus stop opposite Exit C or public bus 981 from bus stop opposite Sembawang station B58219
Job Scope:
Technical expert to Support Workshop day to day issues
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Complete the daily purchase order in time & completely, avoid return or any complaint from customer, produce the maximum profit without compromising quality.
Coordinate with warehouse and Operation Department for delivery arrangement.
Analyze the Rejected Item report, feedback to quotation team or sales to decrease the rejected item rate in next supply.
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Complete the daily purchase order in time & completely, avoid return or any complaint from customer, produce the maximum profit without compromising quality.
Coordinate with warehouse and Operation Department for delivery arrangement.
Analyze the Rejected Item report, feedback to quotation team or sales to decrease the rejected item rate in next supply.
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Responsible to source for best Singapore market price to maintain the competitive price and quality.
Complete the daily purchase order in time & completely, avoid return or any complaint from customer, produce the maximum profit without compromising quality.
Coordinate with warehouse and Operation Department for delivery arrangement.
...
Complete the daily purchase order in time & completely, avoid return or any complaint from customer, produce the maximum profit without compromising quality.
Coordinate with warehouse and Operation Department for delivery arrangement.
Analyze the Rejected Item report, feedback to quotation team or sales to decrease the rejected item rate in next supply.
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Complies with installation guide/ requirements by meeting the standard set by the department Principal's Company.
Keeps workshop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
Competent in Company's full installation guidelines/system diagnostics and full automotive troubleshooting and testing.
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