F&B Waiter/Waitress at Hotel De'La Ferns, Cameron Highlands

Were you the one who always made sure everyone at the table felt like a VIP, even during family dinners? Hotel De'La Ferns in Cameron Highlands is searching for F&B Waiters/Waitresses who bring that same level of attentiveness to every guest interaction. Join us and let's create dining experiences that leave a lasting impression!

Company Overview:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.

Key Responsibilities:

Guest Service Excellence:
Provide attentive and personalized service to guests in the dining area.
Take orders, serve food and beverages, and ensure guest satisfaction.
Menu Knowledge:
Familiarize yourself with the menu offerings and make recommendations to guests.
Table Setting and Preparation:
Ensure tables are set according to restaurant standards before and after each service.
Cleanliness and Hygiene:
Maintain cleanliness in the dining area, including clearing used dishes and utensils.
Cash Handling:
Process payments accurately and maintain records of transactions.
Banqueting for Events:
Assist in setting up and serving at banquets and special events hosted at the hotel.
Restaurant Decoration:
Participate in decorating the restaurant for special occasions and events.
Team Collaboration:
Work closely with kitchen staff to ensure seamless service and order accuracy
What You Will Need to Succeed in This Role:
Previous Experience or Hospitality Background
Excellent Communication Skills
Adaptability and Quick Thinking
Team Player Mentality:
Attention to Detail:
Problem-Solving Abilities:
Physical Stamina:
Cash Handling Proficiency:
Menu and Culinary Knowledge:
Customer-Focused Mindset:
Initiative and Proactivity:
Hygiene and Safety Awareness:
Emotional Intelligence:
Creativity for Decoration:

Job Type: Full-time

Pay: RM1,500.00 - RM2,000.00 per month

Supplemental pay types:

Overtime pay

Education:

Diploma/Advanced Diploma (Preferred)

Experience:

Budget Control: 1 year (Preferred)
F&B Management: 1 year (Preferred)

License/Certification:

Food Handling (Preferred)

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Hotel De'La Ferns