Ensure hotel standards of cleanliness and set up of function space for the outlet and event areas are executed with the highest level of proficiency.

Provide courteous service to the guest and respond promptly and tactfully to the guest inquires, complaints and request. Give guest immediate and complete attention to their request and complaints. Make sure the guests are satisfied with the service before they leave the outlet.

Permanent training on the job for the staff ensuring that the correct methods of service are maintained. ...