Performs Fraud Monitoring, Detection & Investigations with relevant stakeholders e.g. Merchant Acquiring, Settlement Team and assist with the response to customers who has reported the Fraud/Mules/Scam incident.

Conduct investigation / reviews into credit card and merchant frauds and financial crime risks in accordance with legal, regulatory, and internal policies.

Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions. ...

Requirements

Possess a minimum 5 GCE O levels passes (minimum)

Keen interest in fraud/compliance-related fields will be advantageous ...

Working Duration: 12 months contract with PERSOLKELLY (Renewable based on performance)

Working Day/Hours: Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm, 10pm – 7am) including Weekends and Public holidays

Salary: Basic up to MYR 3300 (Based on qualifications ...

Working Hours: 

5 days’ work week inclusive of weekends + PH

A shift (morning) – 0800-1630hrs ...

Working Hours: 

5 days’ work week inclusive of weekends + PH

A shift (morning) – 0800-1630hrs ...

Working Hours:

5 days’ work week inclusive of weekends + PH

A shift (morning) – 0800-1630hrs ...

Communicate and manage fraud verification on banking activities with customers

Analyzes high-frequency transaction data and customer’s account activities behavior to identify fraudulent/ high risk transactions.

Manage customer's expectation and explain to customer on suspected scam activities. ...

240000LE

)

This role works closely in an operations with the National Scam Response Centre [“NSRC"] in coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for scam/fraudulent activities. ...

Coordinate with National Scam Response Centre [“NSRC”] to assist in verifying the account and transactions, tracking and recovering funds lost by our customers.

Ensure that instructions to act on accounts and provision of banking information are supported by police orders and/or guidance by NSRC.

Ensure proper daily operations in accordance with NSRC operational arrangement. ...

Communicate and manage fraud verification on banking activities with customers

Analyzes high-frequency transaction data and customer’s account activities behavior to identify fraudulent/ high risk transactions.

Manage customer's expectation and explain to customer on suspected scam activities. ...

Job Responsibilities:

Review independently queued transactions and decision them based on risk rules and good judgement.

Conduct extensive research to identify valid or fraudulent transactions. ...

This role is the first point of contact for inbound customer contact (phone or email) in the Digital Fraud Department and is focused on ensuring that every customer is treated with respect, integrity, and professionalism. It requires a person who can roll up their sleeves and make things happen, has strong “Card not present” (CNP) and ACH risk experience in eCommerce / eCommerce environments, and/or has a successful track record in the Digital Payments and/or Online Financial Services environments (web, mobile). Relies on instructions and pre-established guidelines to perform the functions of the job.

Job Responsibilities:

Review independently queued transactions and decision them based on risk rules and good judgement. ...

Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue losses. ⢠To mitigate risk through fraud detection and review transactions and account activity for any suspicious or fraudulent activity.

To observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.

Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts. ...

Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue losses.

To mitigate risk through fraud detection and review transactions and account activity for any suspicious or fraudulent activity.

To observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks. ...

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.

Regional Operations include the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.

Job Description: ...

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

You will: ...

Risk & Fraud Management

LOCATION :

Southgate Commercial Centre, Kuala Lumpur ...

Working Day/Hours: Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm, 10pm – 7am) including Weekends and Public holidays

Salary: Basic up to MYR 3300 (Based on qualifications

Experiences) ...

240000LL

)

Subject matter expert on fraud prevention and detection typologies. ...

Analyse on escalated cases to discover and bringing down potential network of fraudulent accounts.

Work closely with law enforcement agencies, such as timely filing of reports, blocking of accounts, and dissemination of intelligence.

Identify new and emerging fraud patterns and anti-fraud typologies. ...

outsourced/deployed to our client as a FRAUD ANALYST!

FRAUD ANALYST

Location: Toa Payoh ...

Meet expected service levels in handling inbound calls.

Process offline referrals and alerts from Citiphone and other operating units in a timely manner.

Contact customers using the existing contact strategy for suspected fraud transactions to verify/validate such transactions. ...

We work closely together to harness the power of technology to support our physical and digital banking services and operations.

This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities ...