Courteously receive and properly route incoming call.

Ensure proper functioning of telephone equipment at all times and implement correct telephone operating procedure.

Assist guest as when necessary. ...

Pleasant and good interpersonal personality

Good communication skills and customer-oriented

Able to work in shift and public holiday ...

- Perform all check-in and check-out tasks

- Manage online and phone reservations

- Inform customers about payment methods and verify their credit card data ...

Contract Type

Full-time

Job Type ...

Verifying guests' payment methods during check-in.

Assigning rooms to guests and informing them of any specials offered by the hotel.

Providing guests with information about the hotel. ...

Welcoming guests upon arrival, managing check-in/check-out processes, and ensuring accurate billing.

Reservations:

Handling room reservations, cancellations, and modifications via phone, email, or online systems. ...

Key Responsibilities

Guest Reception: Greet and welcome guests upon arrival, handle check-in and check-out procedures, and provide information about hotel facilities and local attractions.

Reservation Management: Assist in managing room bookings, handle reservation inquiries via phone, email, or in person, and make changes to reservations as needed. ...

Guest Reception: Greet and welcome guests upon arrival, handle check-in and check-out procedures, and provide information about hotel facilities and local attractions.

Reservation Management: Assist in managing room bookings, handle reservation inquiries via phone, email, or in person, and make changes to reservations as needed.

Customer Service: Address guest queries and concerns promptly and professionally, ensuring guest satisfaction. ...