Guest Reception: Greet and welcome guests upon arrival, handle check-in and check-out procedures, and provide information about hotel facilities and local attractions.

Reservation Management: Assist in managing room bookings, handle reservation inquiries via phone, email, or in person, and make changes to reservations as needed.

Customer Service: Address guest queries and concerns promptly and professionally, ensuring guest satisfaction. ...

To receive, acknowledge and relay all telephone calls, fax & emails to the parties concerned in a fast, accurate and courteous manner.

To answer, confirm and process all requests for reservation according to the established procedure. Take all messages and pass to guest in the timely manner.

Carry out handover at the beginning and end of the end each shift. ...

Pleasant and good interpersonal personality

Good communication skills and customer-oriented

Able to work in shift and public holiday ...