Job Description

Check- in function: Register and assign rooms to arriving guests and ensuring that registration records are completed with all required information needed.
Check-out function: Handle check-out of departing guests according to the Standard Operating Procedures of the Hotel.
To manage cashiering and hotel reservations.
Maintain excellent relationship with our in-house guests and project a courteous and hospitable attitude at all times.
Provide our guest with comprehensive information about hotel facilities, services, special events, tourist attractions, restaurants, entertainment facilities and current events in the local area.
Handle guests’ requests/complaints and when necessary to immediately refer problem and/or complaint to the Front Office Assistant Manager/ Manager for advice and further follow up action as per our SOPs.
Ensure professional and courteous working relationships at all times and to maintain an effective flow of communication with all colleagues in the hotel operations.
To multi task and to support housekeeping room cleaning work.
To undertake ad-hoc assignments from your Superior from time to time.

Interested candidate, please contact/WhatsApp HR Manager at 011-27262507.

Job Type: Full-time

Pay: RM1,800.00 - RM2,100.00 per month

License/Certification:

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