Ensure compliance with health and safety laws and regulations in Malaysia, such as the Occupational Safety and Health Act (1994) and the Fire Services Act 1988.
Adhere to the UK Department for Education on Health and Safety guidelines.
Adgere to the UK Health and Safety Executive (HSE)’s guidelines on sensible health and safety management in schools.
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Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests’ general comfort and well-being.
Act as a liaison between all related resort departments and host of the function. Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.
Responsible to attend periodic sales meetings and circulate minutes of the meetings and regular follow up's. In addition, to attend regular operations team meeting with all HOD daily/ weekly to discuss routine operational matters, sales targets, guest feedbacks and action taken for service recovery.
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Monitor the purchase/ requisition of each department, the accounts receivable (collection from debtors) and the account payable (payable to vendors/ suppliers, etc.)
Randomly inspects the stores (F&B/ Kitchen) to check the stocks in hand (quality, par stock level, expiry –FIFO, etc.) with the F&B Executive and Chef
Inspecting all departments along with their respective Managers’ for cleanliness, ambience, service standards, staff grooming and hospitality culture.
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