Responsible for Corporate and Travel Agent Room Sales for the hotel.

A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.

Update action plans and financial objectives quarterly. ...

Time Management

- Greet and welcome clients, visitors, and guests with a warm and friendly demeanor, and provide information or assistance as needed.

- Answer and direct incoming phone calls and emails to the appropriate personnel or department.

- Manage and maintain the front desk area, including keeping it clean, organized, and well-stocked with necessary supplies. ...

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms ...

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities ...

Lead the preopening efforts, including recruitment, training, and operational setup, to ensure a seamless transition to full operation.

Collaborate with the corporate office and relevant stakeholders to develop preopening strategies and action plans.

Oversee the creation and implementation of preopening budgets and timelines. ...

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be interest to guests.

Hotel Front Desk Requirements:

High school qualification or equivalent. ...

Responsible for Corporate and Travel Agent Room Sales for the hotel.

A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.

Update action plans and financial objectives quarterly. ...

Ensure overall effective administration and all correspondences are replied within stipulated time.

Handle walk in and phone call enquiries both rooms and banquet.

Promote sales blitz or any promotional events to generate additional business and create awareness. ...

- Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, hotel facilities.

- Maintains a detailed knowledge about the hotel's services and hours of operations.

- Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained. ...

Monitor and maintain stock levels

Handling all in/out stock

Support other ad hoc projects as assigned ...

Time Management

Time Management

Time Management

Time Management

Time Management