Experience:

The role requires several years of experience in another hotel management function, which can include overseeing several operational department. The Operations Manager must have a proven track record in revenue management, budgeting, profit & loss statements and forecasting.

He/ She must also demonstrated an aptitude for successfully motivating and managing teams, resources and networks. The Operations Manager also comes to the job with a polished set of communication skills. Having a degree in hospitality management or a similar field such as business or finance, is an advantage. He / She must be highly familiar with property management software and revenue management systems. ...

Contract length: 3 months

Pay: From RM1,500.00 per month

Schedule: ...

Uses a wide range of coaching skills to ensure that the team are well motivated and informed of day to day activity.

Play an active role in the enhancement of the relationship between Front Office, Housekeeping and Maintenance.

Preferable having hotel operational/management experience ...

The Blanket Hotel’s concept is idealized with modern facilities, sophisticated design and value for money. As a business hotel and a family hotel, we take careful consideration on the offers we give for our guests. From the size of the rooms, bedding, facilities and price, we want our guest to a good rest and enjoy their stay with us.

Plan and implement sales strategies and sales activities.

To meet sales objectives and targets.

Acquire and secure new accounts, and maintain relationships with existing and new customers/business partners. ...

Hotel Reception / Front Desk cum House keeping

Kerja penuh masa

Kerja shift ...

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Job Type: Full-time

Pay: RM1,500.00 - RM2,500.00 per month ...

3. Build business by identifying and selling prospect including maintaining relationships with corporate clients.

4. Identify business opportunities with Government and Corporates segments by identifying prospects and evaluating their position in the industry by doing research and analyze sales options.

5. Maintain an up todate account and contact of client database. ...

4. Ensure, expenses are in line with budget.

5. Communicate and follow up with stakeholder about specific maintenance projects and their goals.

6. Obtain maximum control of expenditure through effective use of manpower and physical assets. ...

4. To clean the designated public areas assigned by the Senior Housekeeper, PIC, and to perform any other tasks in relevance to maintaining the cleanliness of the hotel and the efficiency of the department.

5. Ensures all assigned service areas are clean and tidy.

6. To maintain cleanliness and sanitation of the hotel (interior and exterior) such as common area: lobby, corridor, guest lift landing. ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

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4. Identify business opportunities with Government and Corporates segments by identifying prospects and evaluating their position in the industry by doing research and analyze sales options.

5. Maintain an up todate account and contact of client database.

6. Develop group business revenue for the hotel and maintain relationship with existing and new clients to establish future bookings through sales calls, entertainment, customer outings and site inspections. ...

4. Identify business opportunities with Government and Corporates segments by identifying prospects and evaluating their position in the industry by doing research and analyze sales options.

5. Maintain an up todate account and contact of client database.

6. Develop group business revenue for the hotel and maintain relationship with existing and new clients to establish future bookings through sales calls, entertainment, customer outings and site inspections. ...

Foster teamwork and positive work environment through creation of programmes such as employee recognition events, team meetings, sports and social events

Educate and train leaders and employees on performance management processes, progressive disciplinary processes, to ensure productivity and elevate performance

Ensure company hiring standards and government regulations processes are followed ...

Respond to customers’ queries and concerns with the aim of achieving first call resolution

Identify customers’ needs, clarify information, evaluate problems raised by the customers, and provide comprehensive answers and appropriate solutions

De-escalate situations involving dissatisfied customers, offering patient assistance and support ...

Inform customers about payment methods

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms ...

Ensure the premises are in operative condition as per the category of the unit receive & serve the guests.

Conduct regular operations team meetings with the HOD daily / Weekly to discuss routine operational matters, sales targets, guest feedback ( employee feedback) and action taken for service recovery, and any staff issues. Minutes of the meeting are to be sent to GM.

Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant / GM guidance is to be taken wherever required. ...

Provides excellent leadership ( motivates staff to deliver top performance, foster teamwork).

Ensures disciplinary procedures,, documentation are completed and compliance according to Standard and Local Operating Procedures (SOPs and LSOPs).

Ensures property policies are administrated fairly and consistently. ...

good attitude and willing to work overtime and rotational shift

(morning 7am-11pm

afternoon 3-11pm ...

This is a full-time on-site role for a Duty Manager Front Office at The Saujana Hotel Kuala Lumpur. The Duty Manager Front Office will be responsible for overseeing all front office operations, ensuring excellent customer service and satisfaction, managing reservations and check-ins, handling guest inquiries and concerns, and coordinating with other departments to ensure a seamless guest experience.

Qualifications

Office Administration and Front Office skills ...

This is a full-time, on-site role for an Accounts Receivable Assistant at The Saujana Hotel Kuala Lumpur. The Accounts Receivable Assistant will be responsible for managing the billing process, credit control, invoicing, and performing analytical tasks related to finance. They will work closely with the finance team to ensure accurate and timely financial transactions and reporting.

Qualifications

Billing Process and Invoicing skills ...

· Optimize and expand distribution partnerships

· Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations

· Daily pick up analysis, strategy adjustments and reporting ...

3. To prepare monthly bank reconciliation and reconciles all balance sheets.

4. To ensure closing of monthly accounts in a timely manner and all transactions are captured correctly and accurately with error free.

5. Compiles various documents, verifies their accuracy, and ensure all accounting transactions are fully supported by relevant documents ...

4. Ensure, expenses are in line with budget.

5. Communicate and follow up with stakeholder about specific maintenance projects and their goals.

6. Obtain maximum control of expenditure through effective use of manpower and physical assets. ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

Integrated Management systems in compliance to relevant standards that the Hotel is audited upon.

Familiar with Project based tendering Contract management scopes and able to prepare Tender and Bid documents.

Financial Budgeting and Planning ...