The Manager, Hotel Information Systems (APAC) role will support key hotel information systems within the APAC region, with a primary focus on the Opera Property Management System (PMS), Simphony Cloud Point-Of-Sale (POS), Activity / Spa Booking systems, Membership systems and Retail systems. This position will serve as a regional subject matter expert for corporate and local support and initiatives to ensure interface integrity between local hotel applications and the corporate enterprise ecosystem. Responsibilities will include assessing new hotel staff-facing applications, overseeing new opening implementations and system upgrades while enforcing standards to align with the corporate strategic plan. The role will also involve managing regional vendor relationships / local dealers, including issue escalations, contract maintenance, and functionality enhancements. The manager will also oversee the Hotel Systems support team for the APAC time-zone, which includes providing technical guidance and ensuring timely resolution of system issues.

Job Description:

1) Project Management, Systems Planning and Implementation ...

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. ...