The Director of Human Resources will oversee Human Resources function and be responsible over the recruiting/employment, compensation & benefits, employee relations, industrial relations, recognition programmes and training programmes to ensure compliance to policy for the employees. He/She will build and promote a positive employee culture while ensuring customers’ experience is unique. Will also coach and guide the General Manager and leadership team on all people related issues.

JOB RESPONSIBILITIES

Key responsibilities to include:

Foster teamwork and positive work environment through creation of programmes such as employee recognition events, team meetings, sports and social events
Educate and train leaders and employees on performance management processes, progressive disciplinary processes, to ensure productivity and elevate performance
Ensure company hiring standards and government regulations processes are followed
Conduct orientation programmes for new employees by providing information on hotel & company standards, employee benefits, policies and procedures.
Keep up to date on current market trends and local changes that impact guest satisfaction and recommend/implement strategies for employee to respond to changing customers needs.
Work with other department managers to develop initiatives to achive service standards and drive continuous improvement in guest interaction.
Ensure compliance with relevant employment laws, company policies and procedures and occupational safety and health
Investigate workplace issues to find the facts, identify potential risks and provide resolution
Collect and maintain HR statistical datas (turnover, training needs)
Manage labour relations with the Union and represent the company in mediations and arbitrations with respective parties
Assist in the creation of and work within established Human Resources department budget
Work closely with Director of Finance and other department managers in preparation of the annual Manpower Budget
Monitor staffing and labour standards to manage costs
Mitigate financial risks associated with employee/industrial relations issues
Identify compensation and benefits practices and propose to ensure financial competitiveness

The minimum qualifications for the position:

Tertiary education, degree in Business Management is an advantage.
15 years human resources experience with a minimum of 8 years leading a team in the human resources department.
Has experience working in a unionised environment and 5-Star International Hotel.
Candidates must possess strong communication and listening skills, excellent speaking, reading and writing skills
Computer skills (Microsoft Office and strong Excel skills)
Willing to take responsibility and accountability.
Willing to work on weekends and holidays if required.

Job Type: Full-time

Pay: RM15,000.00 - RM18,000.00 per month

Benefits:

Cell phone reimbursement
Dental insurance
Free parking
Health insurance
Meal provided

Schedule:

Monday to Friday

Application Question(s):

What is your expected salary and notice period?

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GLENMARIE HOTEL & GOLF RESORT

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