 Experience in insurance operations and change request management are added advantages.

 Advanced understanding of business functions, workflows, and processes.

Job Expectation: ...

drives innovation and excellence for processes, data, and systems in distribution logistics. In your role as

IT Business Analyst

, you are going ...

Facilitating workshops with stakeholders and business representatives in a collaborative

manner to drive out requirements scope using a variety of industry standard techniques.

Managing and engaging stakeholders at all levels. ...

What we ask

Design, improve & optimize E2E warehouse processes and technology solutions by designing and implementing effective new and/or enhanced E2E processes and technology solutions for all business areas. Balances fit for purpose solutions, process automation and template adherence.

Manage and realize business process excellence via IT supported process solutions. Delivering value that meets business needs/safeguarding global FrieslandCampina policies, principles & Objectives. ...

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hiltis Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

WHAT DOES THE ROLE INVOLVE? ...

Liaises with clients to understand the business issues, processes and organization requirements.

Assists to prepare and review the business processes, requirement and functional specifications based on the proposed solutions to prepare appropriate test cases

Reports, tracks and monitor any issues raised by clients and ensure the issues are resolved in a timely manner. ...