Job tasks

Required skills

Good general understanding of IT principles such as Networks, Hardware and Domains
Working knowledge of leading software packages such as MS Office and Lotus Notes
Good working knowledge of Windows 10/11 and related software and applications
Good experience in End User device hardware and software troubleshooting
Knowledge of mobile devices, in particular Blackberry and iPhones
Experience with building, configuring, replacing and troubleshooting EUC hardware components
Good Experience in Data Backup Techniques
Familiarity with virtual , MDM and VPN environments
Familiarity with Microsoft SCCM would be advantageous
Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
Accurate record keeping, Able to work unsupervised, Good timekeeper, Intense focus on quality work, Productive and Efficient, Logical and analytical approach to work, Able to communicate clearly and effectively with end users, Exceptional customer facing skills

Working Hours: 9:00am - 6:00pm (Monday - Friday)

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Schedule:

Application Question(s):

License/Certification:

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