Coordinate with Apple Authorities for service issues and claim processes.

Build good rapport for the company by handling customer’s enquiry and requests carefully and competently.

Maintain good condition of tools and equipment used for service purposes and keep working environment neat and clean. ...

Coordinate with Apple Authorities for service issues and claim processes.

Build good rapport for the company by handling customer’s enquiry and requests carefully and competently.

Maintain good condition of tools and equipment used for service purposes and keep working environment neat and clean. ...

2. Repair or replace damaged parts (e.g., screens, keyboards, motherboards)

3. Install and uodate software applications and operating system

4. Perform data backup and recovery. ...

1. Diagnose hardware and software issues in laptops.

2. Repair or replace damaged parts (e.g., screens, keyboards, motherboards)

3. Install and uodate software applications and operating system ...

Strictly abides Service Excellence Values and Policies set by the company.

Coordinate with Apple Authorities for service issues and claim processes.

Build good rapport for the company by handling customerâs enquiry and requests carefully and competently. ...

The Responsibilities:

Communicate with customers via phone / face to face to identify and diagnose for errors or technical issues (Hardware / Software).

Conduct repairs according to the diagnosis. ...