Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues.
Check that all Front Office employees report to work punctually and are well groomed before each of their shift.
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Deliver consistent, friendly, and professional service with courtesy. Accurately record reservation specifics, including date, time, party size, guest name/room number, and contact details. Arrange table assignments from the reservation log prior to meal times.
Maintain effective communication with management. Demonstrate comprehensive knowledge of all menu offerings. Prepare and inspect tables before service, and promptly clear and reset them afterward.
Uphold cleanliness and organization of restaurant tables, seating, flooring, and service areas at all times. Server Get acquainted with daily reservations and prepare service stations accordingly.
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Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues.
Check that all Front Office employees report to work punctually and are well groomed before each of their shift.
...
In this role, you will be reporting directly to the Director of Front Office:
Your Responsibilities Include
Operational Excellence: Oversee day-to-day lounge operations, ensuring seamless service delivery and maintaining the highest standards of cleanliness and ambience.
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Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
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Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
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