• Ensure customer and vehicle information are accurately updated and every service order is closed immediately after completion of work. Responsible for buiness targets (Sales and Throughput).
• Receive / attend to (internal & external) customer courteously, accept vehicle and assess service / repair needs, estimate and complete information required in service orders. Provide job explanation and obtain customer’s prior approval/ signature before commencing any service / repair needs.
• Perform customer care process from appointment, reception, pre-acceptance inspection, key in customer’s repair needs, monitoring vehicle work progress, conduct final check before delivery, job explanation during delivery, and perform follow-up with customer after three (3) days of service/ repair.
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Our Company is now now leading in sourcing blue colors candidates such as mechanic, technicians and more. Currently we are having 20 over employees under Qmax Consultants and its starting to expanding in to white color as well. We are almost having our client at Johor, Melaka, Perak, Kepong, Batu Cave, Puchong and also in Subang Jaya.
Our motif is to give an opportunity for a fresh graduates who are holding their SKM certs and also who are having basic experience. They will be under Qmax for a training and then we will give them a good and permanent job.