We're hiring a Full-time Clinic Assistant, regardless of experience, to join our team. If you're adaptable, have soft skills, and are eager to learn and grow, we want to hear from you. Computer literacy and a passion for thriving in a progressive work environment are essential.

Key Responsibilities:

- Manage patient registration, appointments, medication dispensing, and payments effectively.

- Sales and Marketing - promoting our Cellular, Knee, Wound, Cancer Rejuvenation treatments.

- Handle cash and panel claims daily.

-Maintain clinic filing systems and conduct monthly stock-taking to ensure efficient operations.

- Assist our Doctor with treatments, medical examinations and medical procedures.

- Ensure premises cleanliness indoors and outdoors, contributing to a safe and welcoming environment.

- Foster cultural competence to maintain a welcoming environment for diverse patients, leveraging communication skills to navigate into medical tourism effectively.

- Enhance customer service by providing excellent service with Computer Literacy, Communication Skills, and using of Customer Relationship Management.

Requirements:

- No experience required.

- Professional Certificate or Diploma in relevant skills and certifications.

- Strong communication skills in English, Bahasa Malaysia & Mandarin.

- Flexible to work shifts with Saturdays off and Sunday hours from 9 am to 5 pm.

- Computer literate.

- Integrity, curiosity, and a proactive, confident, collaborative attitude.

Relevant Skills and Certifications that are welcomed :

1. *Healthcare Knowledge:*

- Medical Assistant or Healthcare Support Courses.

- First Aid and CPR Certification.

2. Sales and Marketing:

- Sales and Marketing Courses.

- Medical Sales Training.

3. Medical Tourism:

- Tourism Certification.

- Cultural Competence Training.

4. Beauty & Facial Treatment:

- Facial and Skin Care Courses.

- Beautician courses.

5. Additional Skills:

- Computer Literacy.

- Communication Skills.

- Customer Service Training.

Recommended Training Programs and Institutions that are welcomed:

1. Healthcare Programs:

- Local colleges/universities offering medical assisting or healthcare support diplomas/certificates.

- Online healthcare courses (e.g., Coursera, Udemy, edX).

2. Sales and Marketing:

- Local business schools or community colleges.

- Online platforms (e.g., LinkedIn Learning).

3. Tourism& Medical tourism:

- Specialized institutions or online courses in medical tourism.

- Workshops/seminars by medical tourism associations.

4. Aesthetic and Facial Treatment:

- Beauty and cosmetology schools.

- Recognized skincare institutes.

5. Computer and Communication Skills:

- Local training centers or online platforms for computer courses.

- Communication skills workshops or language courses.

Clinic Working Schedule:

SATURDAY : OFF
MONDAY- FRIDAY: 8AM-9:30pm with 2 shifts

AM shift- 8am-3:30pm

PM shift- 2:00pm- 9:30pm

SUNDAY: 9am-5pm Reacquired to work on Alternate Sundays(1 shift
Public Holiday: OFF on selected PH
OVER TIME AVAILABLE

BENEFIT

Sales Commission
Over time payment available (X 1.5)
Attendance allowance
Monthly Bonus based on performance
1 month Bonus yearly
Medical coverage for acute illness.
EPF & SOCSO
Opportunity in attending courses & certificates.

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