Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics.
Develop procedures for reporting, extract, collate and populate data to reporting template.
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o Underwrite life and medical insurance products by assessing the risks according to company guidelines and regulations.
o Ensure issuance of new applications and renewal materials are within standard turnaround time.
o Collaborate with the internal and external stakeholders to ensure that requirements and needs of the clients are met to develop new business and retain existing clients.
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• On target variable bonus: 40% of annual pay which is 4.8 months, depend on individual performance and individual KPI achievement (orders, sales, margin etc)
You will be handling insurance claims assessment under the accident and health plans. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.
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Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim / underwriting system
Ensure meeting individual quality, turnaround time and productivity benchmark
Effective assessment of how the enhancement will affect claims / underwriting operation efficiency
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