As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is
Evaluate appropriate products, technology, solution for timely enterprise adoption and deployment focusing on preferred bank's synergy and cost efficiency
Provide advice and consultancy to BAU teams for operation and technical issues and challenges
Review current infrastructure, BAU process and infrastructure tools to identify improvement opportunity
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Architect, implement, and maintain network solutions that provide core infrastructure, including private cloud, and integrate with services and systems running in virtual private and public cloud infrastructure
Provide project management for various network activities, including upgrades, implementations, and migrations, offering technical direction and user support as needed
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Perform the Standard Operating Procedure to maintain good servers and network health status.
Perform the Standard Operating Procedure to ensure the IT infrastructures are complying to Bank Negara Malaysia Risk Management in Technology and Generali IT security standards.
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Assist in troubleshooting network and related issues, identifying root causes and implementing solutions in a timely manner to minimize downtime.
Collaborate with cross-functional teams to support IT initiatives, providing technical expertise and guidance on network and system-related matters.
Participate in disaster recovery and business continuity planning, ensuring network and cloud services are resilient and recoverable in the event of disruptions.
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Systematically maintaining documentation with adequate processes and policies in place, ensuring organizational memory is retained.
Developing and implementing procedures for contract management in compliance with company’s policies and driving user experience improvement initiatives related to the contracting process.
Draft, review, negotiate and advise on all aspects of procurement, partnership, and other contracts with suppliers and partners for Singtel’s business units.
Pro-actively advise on legal, commercial and operational risk issues holistically as part of providing legal advice on the contracts.
Work closely with the various business lines, and relevant stakeholders to provide pragmatic, robust legal solutions consistent with the Singtel Group’s policies.
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