We are seeking a Customer Service Representative to join our team in Selangor, Malaysia. The ideal candidate will have excellent communication skills, strong problem-solving abilities, active listening skills, and the ability to multitask effectively. The role will involve managing customer inquiries and issues through email, phone, and social media channels, as well as handling data entry tasks.
**Key Responsibilities:**
- Able to do Live in Tiktok, and other social media to create awareness to customers
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Deliver prompt and high-quality customer service and handle daily operation to meet service targets in accordance with bank policies, regulatory standard and compliance requirements.