Performs ongoing activities to maintain and enhance overall system performance.

Responsible for setting customer expectation and escalate issues to a higher level or inter departments in order to resolve the raised issues.

Resolve help desk issues including troubleshooting hardware and software issues. ...

· Continuously monitor and improve the performance and scalability of the infrastructure and automation. Develop and implement best practices for configuration management, continuous integration, and continuous delivery.

· Identify and mitigate risks to the infrastructure and automation.

· Ensure compliance with security and regulatory requirements. ...

· Continuously monitor and improve the performance and scalability of the infrastructure and automation. Develop and implement best practices for configuration management, continuous integration, and continuous delivery.

· Identify and mitigate risks to the infrastructure and automation.

· Ensure compliance with security and regulatory requirements. ...