POSITION GENERAL SUMMARY

Execute timely the operation works and ensuring the works done are accordingly to the specified operation standards, best practices and quality so as to ensure the serviceability and reliability of facilities as well as operational efficiency and cost optimization.

ESSENTIAL POSITION FUNCTIONS

Perform daily Baggage Handling System (BHS) Operation Center from the Operation Monitoring Terminal (OMT) and Information Monitoring Terminal (IMT).
Assist on Internal Customer Satisfaction Survey in order to get customer’s feedback on BHS services
Respond on ground handlers /Feedback/Request.
Update status BHS/SS Communication unit (TRS & Intercom). - Monthly
Inform any abnormality with regards to BHS operation to the duty Technical Officer
Ensure support service staff performance at the required level as per contract.
Record system performance during shift.
Assist BHS Operation Technical Officer in any operation and maintenance related matter.
Inspection MUL and BR assignment base on flight schedule and rearrange conveyor line for PPM activities.
Monitoring SCADA, Airflow, and PPM activities and associated documentation such as Operation Daily Report, Airflow Assignment check sheet, EBS baggage movement etc.
Rearrange MUL and BR assignment base on flight operation schedule from FOM
Instruct recovery team to attend operation failure and other related issue.
Monitoring and inspection of BHS system, Tub constraint at Check in counters and BR line via CCTV
Standby and attend breakdown based on complaint

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