Look no further! Our specialized certificate program is designed to equip you with the essential skills and knowledge needed to excel in these cutting-edge fields.
Diagnose and resolve basic technical problems with the system, including login issues, navigation problems, and basic functionality inquiries.
Document all support interactions and reported issues accurately and comprehensively in the ticketing system or helpdesk software.
Escalate unresolved or complex issues to level 2 or level 3 support personnel or relevant technical teams for further investigation and resolution.
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We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.