expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
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Ensures consistency and quality of work steps completed.
Able to understand, interpret and use these processes to recommend an appropriate course of action to resolve tickets or escalate accordingly. Ensures tickets that cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected documented.
Acts as first point of contact for end user support in WHO, and documents each contact including troubleshooting/action taken in appropriate system, while ensuring and promoting the image of IT as a service provider.
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If you believe in better, we’d love to hear from you.
About the Role
The individual will provide management and the Board with an objective, independent assessment of the IT application controls through the planning and execution of the audit assignments. The individual will also add value to management by providing appropriate business-oriented recommendations.
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If you are someone who has willingness to learn, grow professionally and gain leadership skills, we look forward to meet you for the position of IT Talent Acquisition role with us.
Job Responsibilities:
Support Senior IT Talent Team in activities and assigned tasks in timely manner.
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To perform environmental monitoring (especially humidity and temperature);
The Personnel shall monitor the Mechanical and Electrical (M&E) equipment related to server room using any system identified by Bour client such Air Conditioning Units, Power Distribution Unit (PDU) and Rack Monitoring System;
The Personnel shall immediately escalate any problems to all relevant parties. They shall record and track status of issues until resolved; and
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